Privacy Policy

Last Updated: January 2026

At VS Wear (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website vswear.com.au or purchase our custom sportswear products.

By using our website, you agree to the terms of this policy.

1. Information We Collect

We only collect information that is necessary to provide our services to you. This includes:

• Personal Information: Name, email address, phone number, and shipping/billing address provided during checkout or when requesting a quote.
• Order Details: Sizing, custom designs, team names, and specific requirements for your custom apparel.
• Payment Information: We do not store your credit card details directly. All payments are processed securely through third-party payment gateways.
• Usage Data: Basic information about how you interact with our website (e.g., pages visited, device type) to help us improve your experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including manufacturing custom items and shipping them to you.
• To communicate with you regarding your order status, quotes, or design proofs.
• To improve our website, products, and customer service.
• To send you promotional emails about new products or offers (only if you have opted in). You can unsubscribe at any time.

3. Sharing Your Information

We do not sell your personal data to advertisers. However, we may share your information with trusted third parties strictly to facilitate our business operations, including:

• Shipping Providers: To deliver your orders (e.g., Australia Post, couriers).
• Payment Processors: To securely handle transactions.
• IT & Support Services: Service providers who help us maintain our website and business systems.
• Legal Compliance: If required by law or to protect our legal rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and cart items. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure connections (SSL) on our website. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to request access to the personal information we hold about you or to request corrections if it is inaccurate. To make a request, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

VS Wear
Email: hello@vswear.com.au